1. What is the return and exchange policy?
At Vibrant Attire LLC, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange items within 30 days of receipt, provided they are unworn, unwashed, and with all original tags attached. For more details, please refer to our Return and Exchange Policy section or contact our customer service team.
2. How long does shipping take?
We strive to process and ship your order as quickly as possible. Standard shipping typically takes 3-7 business days, depending on your location. Once your order is shipped, you will receive a tracking number to monitor its progress.
3. Do you offer international shipping?
Yes, Vibrant Attire LLC offers international shipping. Shipping times and costs will vary depending on the destination. Please check our Shipping Information page or contact us for more details on international orders.
4. How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.
5. What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All transactions are processed securely to protect your personal information.
6. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible at melissaolvera@vibrantattireclothing.com or call us at 520-590-5657. Once an order has been processed or shipped, we may not be able to make changes, but we will do our best to assist you.
7. What sizes do you offer?
We offer a wide range of sizes to fit every body type. Please refer to our Size Guide on the product page for detailed sizing information, or contact us if you need further assistance with sizing.
8. How do I care for my clothing?
Each garment has specific care instructions on the label. We recommend following these instructions carefully to ensure the longevity of your clothing. If you have any questions about caring for a particular item, feel free to reach out to our customer service team.
9. How do I contact customer support?
If you have any questions or concerns, you can reach us via email at melissaolvera@vibrantattireclothing.com or by phone at 520-590-5657. Our customer service team is available to assist you during business hours.
10. Do you offer gift cards?
Yes, Vibrant Attire LLC offers gift cards that can be purchased directly from our website. These make the perfect gift for friends and family who love fashion. Gift cards can be used for any item on our website.
If you have any additional questions that aren’t covered here, feel free to reach out! We’re here to help make your shopping experience as smooth as possible.